006 / WORK / FOR A PARTNER

MARKETPLACE / TENANT SCREENING, CANADA

Kijiji: tenant screening inside the marketplace where Canadians already find their rentals.

Kijiji is where a large share of Canada's long-term rentals get listed and answered, and it wants to be the country's trusted marketplace. We took The Great Renter, the screening platform we built and run, and built a custom integration so a landlord can go from a Kijiji conversation to a consented credit and background check in minutes, with no property management software in between.

The short version

PartnerKijiji
MarketCanada, long-term rentals
What we builtA custom screening application and integration for Kijiji's rental workflow
ChecksCredit report, identity, watchlists, adverse media, with applicant consent
StatusDevelopment partnership
QUICKSCREEN BY THE GREAT RENTER / DESKTOP
9:41
MOBILE
ShapeBuildLaunchRun

01 / THE PROBLEM

Trust is the marketplace's product. Screening was happening off the platform.

Kijiji has been the default classifieds site in much of Canada since it launched in 2005, and in Ontario and the east it plays the role Craigslist once played in Vancouver: the place people go first for a used couch, a car, or an apartment. Its current push is trust. It now verifies users and puts a Know before you go message beside its rental listings.

Rentals were the gap. Listings and conversations happened on Kijiji, but the moment a landlord wanted to check an applicant they left the platform, and most small landlords had nowhere good to go. Credit bureau accounts and property management suites are built for operators with hundreds of doors. A homeowner renting a basement suite is exactly the person a fraudulent application targets, and exactly the person with no tools.

02 / WHAT WE BUILT

An adaptation of The Great Renter, built for Kijiji's workflow.

We already had the screening engine. The Great Renter runs consented credit reports through Equifax, identity verification, global watchlist and adverse media checks, and produces a tamper-proof report. What Kijiji needed was a version that lived inside its own rental workflow, so that screening starts from the conversation about a listing instead of from a separate product.

So we built a custom application and integration for Kijiji, adapted from QuickScreen, The Great Renter's one-off screening product: a landlord in a rental conversation can send a screening invite, the applicant consents and verifies their identity in a short form, and the report comes back in minutes. There is no account to create and no subscription. The landlord never handles the applicant's personal data, and it is one of very few ways in Canada to screen a tenant that quickly without property management software.

  • Screening starts from a Kijiji rental conversation, not from a separate product
  • Applicant consent and identity verification captured inside the flow, before any check runs
  • Credit, identity, watchlist and adverse media checks from the same engine behind The Great Renter
  • Pay per report, so a landlord with one unit pays for one check
  • Reports are hashed and watermarked, so an applicant can reuse a verified report
Tenant screening in three simple steps on QuickScreen: send the request, they consent and verify, get your report.
FIG 01 / Send the request, they consent and verify, get the report

03 / FROM MESSAGE TO REPORT

Screen the person who just messaged you.

Four steps, and the landlord only starts the first one. Move through them to see what each side sees.

LANDLORDAn applicant messages about a listing on Kijiji. The conversation stays on Kijiji.
APPLICANTAsks about the unit, viewing times, move-in date.
No check runs until the applicant has consented. Consent and identity verification are captured inside the flow, not by the landlord.

04 / WHO IT IS FOR

Built for the landlord with one unit, not the operator with a thousand.

Every design decision came from the same question: what does a homeowner with a basement suite need to feel safe accepting an applicant they met through a message thread? The answer was short. A credit report, a background check, proof the applicant consented, and a result that arrives before the applicant loses interest. Everything else in a screening suite is for someone else.

That is also why the partnership made sense for both sides. Kijiji gets a trust feature its rental category was missing. The Great Renter gets the widest possible distribution to the landlords it was built for. And we got to ship the product we run into the place its customers already were.

A sample QuickScreen report card on a phone: identity verified, Equifax credit score, adverse media clear, global watchlist clear, tamper-proof.
FIG 02 / The report a landlord gets back

05 / WHAT IT TAUGHT US

Owning the product is what made the partnership possible.

We could commit to a custom build for a national marketplace because the screening engine, the bureau relationship, the consent flow and the compliance work were already ours. That is the argument for a studio that runs its own products: when a partner needs something adjacent, the hard part is already done.

P / WHO WORKED ON IT

The people behind the build.

001Portrait of Taylor MartinTaylor MartinPartner / product and go-to-marketShaped the partnership and the workflow with Kijiji, and set the pricing and consent language.LinkedIn
002Portrait of Charley BallantyneCharley BallantynePartner / technology and deliveryBuilt the custom application and the integration on top of The Great Renter's screening engine.LinkedIn

Meet the whole team

L / WHERE TO SEE IT

See it for yourself.

kijiji.caCanada's classifieds marketplace, and its rental listings
The Great RenterThe screening platform the integration is built on
QuickScreenThe one-off screening product the Kijiji build is adapted from
Equifax CanadaThe credit bureau behind the report
Kijiji on WikipediaHistory and reach of the marketplace

09 / NEXT

Tell us what you're trying to build.

Thirty minutes, no deck, no pitch. We'll tell you what we'd do, roughly what it takes, and whether we're the right people for it. Sometimes the answer is no and that's a useful call too.